Insurance Customer Service Representative

Position: Licensed Customer Service Representative

Location: Royal Palm Beach or Jupiter, FL

License Required: Florida 2-20 or 4-40 License

Experience Preferred: 2+ years in PC Insurance (Allstate experience preferred but not required)

Join a Winning Team

Are you a licensed insurance professional who thrives on helping others and enjoys a fast-paced, team-oriented environment?

Our Allstate agency is looking for a driven and personable Licensed Customer Service Representative to deliver exceptional client experiences, retain loyal policyholders, and support our growing book of business.

Why Join Us

• Family-oriented agency with a strong local reputation
• Supportive leadership and ongoing professional development
• Positive, collaborative team culture
• Clear path for growth within a high-performing agency
• Stable role with performance-based incentives

Compensation Earnings Potential

• Salary Range: $50,000 – $65,000 total compensation (base + bonuses)
• Base Salary: $45,000 – $55,000 (based on experience)
• Performance Bonuses: Typically $5,000 – $10,000 annually based on retention, service quality, and account growth
• Experienced Representatives: Higher earning potential based on tenure and performance

Compensation includes base salary + performance bonuses (this is a service-focused role with limited sales expectations).

Responsibilities

• Valid Florida 2-20 or 4-40 PC License
• 2+ years of experience in insurance or customer service preferred
• Strong verbal and written communication skills
• Detail-oriented, organized, and tech-savvy
• A positive attitude and a genuine desire to help others

Requirements

• Provide outstanding service and support to policyholders
• Manage daily client inquiries, policy changes, billing questions, and documentation
• Work closely with the sales team to ensure client satisfaction and long-term retention
• Stay up to date with product knowledge and compliance

Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###