Service Advisor
Job Description
We are in need of a skilled and experienced Service Advisor to join our team. Looking for an individual that possess excellent customer service skills and working knowledge of mechanical repairs. The ideal candidate is someone who is comfortable in a fast-paced environment and is able to work independently while simultaneously providing assistance to customers.
Service Advisor Compensation and Benefits:
Competitive Pay
- Health, dental, vision & life insurance options
PTO & Sick Leave
401(K) with employer match
- Monday - Friday work schedule
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Valid NYS driver's license
- Past experience as a service advisor
Ability to identify the problem quickly
Knowledge of automobile repairs
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
