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Posted August 17, 2026

Customer Service Representative

Allegiance Staffing
Lancaster, PA, US Full Time

Job Description

Job Description
Customer Service Representatives
Lancaster, PA | $17/hr | Full-Time | 1st Shift
Hybrid Schedule After Training – 3 Days In Office / 2 Days Remote

Allegiance Staffing is hiring 2 Customer Service Representatives for an established Lancaster-area company. This is a full-time opportunity for someone who enjoys helping customers, communicating by phone, and working in a fast-paced office environment.
Weekend availability is required, with two consecutive weekdays off each week.
Available Schedules:
Schedule 1:
Wednesday–Friday, 8:30 AM–4:30 PM
Saturday–Sunday, 5:30 AM–1:00 PM
Off Monday & Tuesday

Schedule 2:
Monday, Tuesday & Friday, 6:00 AM–2:00 PM
Saturday–Sunday, 5:30 AM–1:00 PM
Off Wednesday & Thursday
After training, employees will work three days in the Lancaster office and two days remotely.

What You'll Do
  • Handle inbound and outbound customer service calls
  • Assist customers with questions, account needs, and service concerns
  • Provide professional, friendly, and efficient customer support
  • Assist circulation carriers and internal team members as needed
  • Enter and update customer information accurately in computer systems
  • Complete basic reports, correspondence, and administrative tasks
  • Maintain productivity and accuracy in a fast-paced environment
What We're Looking For
  • Previous customer service, call center, or phone-based experience preferred
  • Strong verbal communication and customer service skills
  • Basic computer and typing proficiency
  • Detail-oriented with accurate data entry skills
  • Professional and composed when handling challenging customer situations
  • Dependable attendance and ability to work every Saturday and Sunday
  • High school diploma or GED
Why Apply?
  • $17/hr
  • Full-time, steady hours
  • Hybrid work opportunity after training
  • Two consecutive weekdays off
  • Convenient Lancaster location near the Greenfield/Route 30 area
  • Long-term opportunity with an established organization
If you're a dependable customer service professional looking for a full-time role apply today!

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