Operations Support Administrator

Operations Support AdministratorAbout the CompanyAllstate Sprinkler is an affiliated company of Guardian Fire Protection Services and trusted provider of fire protection services, proudly serving commercial, residential, and industrial clients throughout New York City and the surrounding areas. Based in the Bronx, New York, Allstate specializes in the design, installation, inspection, and maintenance of automatic fire sprinkler systems, fire alarm systems, fire alarm monitoring, and fire extinguishers, delivering reliable, code-compliant solutions that protect lives and property. With a strong commitment to quality workmanship and regulatory compliance, Allstate partners with building owners, property managers, and contractors to ensure all systems meet FDNY and NFPA standards. Known for its technical expertise and customer-focused approach, the company supports both new construction and retrofit projects, providing tailored fire protection solutions across a wide range of facilities to protect lives, property and assets.About the OpportunityAllState Sprinkler is currently seeking an Operations Support Administrator that is well organized, goal oriented and has excellent communication skills.Job DutiesCall our large customer data base to schedule appointmentsObtain information from customers for necessary inspectionsData entry of customer informationDevelop daily routes by geographic area that meet revenue expectationsAnswer customer calls to schedule inspections, repairs, and emergency servicesContact customers to thoroughly explain the repair quote and why it is needed to bring their fire systems into code compliance and ultimately get the customers written approval to complete the repair. Ensure that all contact with customers regarding non-compliances are accurately documented within a specified time so that the company is protected from liability exposure related to the deficiency and are aware of the life safety risk. Enter contracts for new customers using Salesforce and ServiceTrade programsAssist accounts receivable division as neededAssist sales division as neededOther duties as neededQualificationsAdvanced skills using Microsoft Office, experience with Salesforce is a plus, but not requiredStrong interpersonal and communication skills.Strong organizational and time management skillsHave a strong work ethic, be self-motivated, and possess an honest, genuine driveCompensationPay is hourly and is negotiable dependent on candidate experienceQuarterly bonus opportunitiesBenefits401KMedical, Dental and Vision InsuranceShort Term DisabilityLong Term DisabilityLife and AD&D insuranceVacation and Personal timePaid holidaysTuition ReimbursementAllState Sprinkler, LLC is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.#AllStateSprinkler #FireProtection #Hiring #OfficeAsssitant #Admin #OperationsSupport #BronxNY