Centralized Scheduling Representative

Central Scheduler:

About the Job: Schedulers are responsible for answering incoming calls, registering new
patients and scheduling or changing appointments. The successful applicant will
answer a high volume of calls in a fast-paced environment and represent Mid
America Orthopedics in a professional manner.

Role and Responsibilities:

· Answers a high volume of calls daily

· Accurately registers patients into the scheduling database

· Understands physician preferences and schedules accordingly

· Reschedules patients when directed by supervisor

· Places reminder calls and communicates appointment information to patients

· Other duties as assigned

Set Yourself Apart: Skills and Qualifications

· High School Diploma or equivalent

· 1-2 years of experience working within an office setting

· 1-2 years of customer service experience

· Ability to operate basic office equipment

· Excellent communication skills

· Basic understanding of Microsoft Outlook

· Entry level ability to use Microsoft Office platform