Commercial Tire Service Technician
Job Description
As a Commercial Tire Service Technician, you will provide professional tire service and support for commercial trucks, trailers, fleet vehicles, construction equipment, and service vehicles. This position includes both in-shop and roadside service responsibilities.
You will be expected to respond promptly to customer needs, perform tire inspections and repairs safely, and represent Cook Tire with professionalism at all times.
Key Responsibilities
Commercial Tire Service
Mount, dismount, balance, rotate, and repair commercial truck tires
Inspect tires for wear, damage, and proper inflation
Perform tire replacements and preventative maintenance
Identify and recommend appropriate tire solutions
Roadside Service
Respond to roadside assistance calls safely and professionally
Perform emergency tire repairs and replacements
Communicate arrival times and service updates to customers
Complete service documentation accurately
Equipment & Safety
Operate tire changers, hydraulic jacks, compressors, and balancing equipment
Follow all OSHA, DOT, and company safety procedures
Maintain a clean and organized work environment
Properly inspect and maintain service vehicles and equipment
Customer Experience
Deliver exceptional customer service
Communicate repair recommendations professionally
Build positive relationships with commercial and fleet customers
Represent FastLap in a professional manner at all times
