Human Resources Manager

Human Resources Manager

603 Legal Aid seeks a detail-oriented and proactive Human Resources Manager to support the organization’s HR functions. The HR Manager will play a key role in ensuring smooth HR operations while fostering a positive workplace culture.

Key Responsibilities

Recruitment and Compensation

• Coordinate job postings and candidate outreach.
• Screen resumes, conduct preliminary screening calls, and schedule interviews.
• Conduct reference screenings.
• Conduct background checks, research candidates, and new hire paperwork.
• Write and update job descriptions and make exempt/non-exempt classification determinations.

Onboarding & Offboarding

• Facilitate onboarding and orientation for new employees.
• Schedule training during first 30 days of employment
• Facilitate offboarding and conduct exit interviews.
• Assist with post-termination processes (final checks, property collection, etc.).

Compensation, Benefits & Payroll Support

• Evaluate compensation in line with organizational goals.
• Evaluate benefit needs, satisfaction, and opportunities.
• Assist employees with benefits enrollment and questions.
• Maintain records of leave balances and PTO requests.
• Administer protected leave (e.g., FMLA, ADA accommodation requests) and track related documentation.
• Manage relationships with HR-related vendors (benefits brokers, background check providers, payroll processors, etc.).

Policies & Procedures

• Draft, revise, and maintain employee handbook and HR policies.
• Ensure policies remain compliant with evolving federal, state, and local employment law.
• Communicate policy updates to staff and maintain a central policy repository.
• Develop and maintain SOPs for core HR processes (hiring, onboarding/offboarding, leave requests, etc.).
• Review policies periodically and recommend updates based on organizational needs or legal changes.

HR Compliance & Records Management

• Ensure compliance with federal and state labor laws.
• Maintain up-to-date employee records, including personnel files and HRIS data.
• Manage performance review processes.
• Support HR-related components of grant compliance, including time-and-effort documentation and personnel policies tied to funder requirements, and assist with related audits.

Employer-Employee Relations

• Identify and implement HR best practices.
• Serve as primary point of contact for HR-related inquiries.
• Support employer in handling employee issues, resignations, and terminations.
• Advise and support supervisors and managers in addressing employee performance, conduct, attendance, workplace concerns, and other employee relations matters.
• Assist with progressive discipline, performance improvement plans, corrective action, and other performance management processes.
• Provide guidance to managers on applying HR policies and practices consistently and fairly.
• Serve as thought partner to executive team on handling HR matters.
• Maintain appropriate documentation of employee relations matters and ensure confidentiality throughout the process.

Training & Development

• Coordinate ongoing staff professional development opportunities.
• Coordinate required compliance training (e.g., harassment prevention) for all staff.
• Support supervisor/manager training on HR processes and policies.

Workplace Safety

• Support workplace safety practices and administer workers' compensation claims as needed.

HR Metrics & Reporting

• Track HR metrics such as turnover and headcount.
• Prepare HR reports and updates for leadership and/or the board.

Office Culture and Engagement

• Manage employee feedback initiatives.
• Assist in organizing staff appreciation events and wellness programs.
• Create a safe environment.

Other Duties as Assigned

Skills & Abilities

• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.

• Experience with full-cycle recruitment, benefits administration, and employee relations.

• High attention to detail and strong organizational skills.

• Excellent written and verbal communication skills.

• Strong conflict resolution and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Strong problem-solving skills and the ability to handle confidential information with discretion.

• Knowledge of HR best practices, employment laws, and regulations.

• Ability to work independently and exercise sound judgment in a small-organization setting where the HR Manager often wears multiple hats.

• Nonprofit experience is preferred but not required.

Qualifications

• Associate’s or bachelor's degree in Human Resources, Business Administration, or a related field preferred.

• 3+ years of experience in an HR support role.

• Familiarity with Bamboo HR, or other HR software and payroll systems preferred.

• Proficiency in Microsoft Office Suite.

Compensation & Benefits

This is a full-time, salaried position. The starting rate will be based on experience with an expected range of $57,500 - $68,750, which represents 3 to 10 years of experience. This position also includes 603LA’s generous paid time off and benefits package.