Director of Clinical Operations (Registered Dietitian)

Overview

Healthcare Services Group (HCSG) typically services long term care and nursing facilities and is now hiring a Director of Clinical Operations (Registered Dietitian) in your area!

This role will oversee clinical operations for MA, CT and RI area.

(The territory can be adjusted base on operational needs)

**This position comes with a base salary, bonus and a potential car. **

Responsibilities

• Ability to build, direct and manage a regional scalable clinical staffing business servicing the long term and post-acute care industry.
• Works and communicates with Human Resources and other stakeholders in Bensalem, PA as well as in the field to recruit, hire, and train team members.
• Assigns work schedules and area of responsibility to Registered Dietitians to ensure appropriate and compliant clinical coverage within client facilities. Conducts performance evaluations in accordance with Company policy.
• Follows guidelines and limits the parameters allowing for use of external contract RDN services and participates in Company record-keeping systems when utilized.
• Works with Human Resources and other stakeholders to implement a retention strategy for the Registered Dietitian team to minimize turnover. Retention activities include, but not limited to:
  • Routine group communication regarding company policies and activities.
  • Periodic meetings either in-person or via electronic methods (Blackboard Collaborate) for team building, engagement, and educational presentations according to national and state requirements.
• Participate in the budget and oversight processes, including:
  • Monitors and approves area of oversight expenses according to Company policy including:
    • Labor hours and dollars, including ensuring PBJ compliance
    • Contract services – with approval
    • Supplies
    • Travel
    • Education and Training
    • Recruitment – with HR
    • Other
  • Monitors and approves revenue targets for:
    • Internal HCSG dining accounts
    • External contract RDN service strategy and growtt

• Utilizes and keeps up to date Company-approved systems to track and manage financial performance to budget.
• Displays in-depth knowledge of Mealtracker and demonstrates ability to manage clinical requirements through the system, as well as support menu and diet extensions for operationally developed menus.
• Communicates, develops and implements corrective action plans as necessary in coordination with the human resources department.
• Provides oversight for full compliance with Company programs, policies and procedures and standards of ethics.
• Conducts ongoing review of audit and quality monitoring measurements and regulatory performance data to assure that quality targets and thresholds are consistently met.
• Seeks and provides direction and support regarding regulatory compliance.
• Functions as clinical support, seeking input from internal stakeholders and supporting HCSG operations with the clinical leader(s) of the client organizations as required.
• Participates in quarterly business review meetings with clients as needed.
• Collaborates with the HCSG Sales, Marketing and Learning and Development Teams to support new revenue opportunities for full service Dining or Clinical Services.
• Participates in corporate work groups, as requested, for strategic planning and product development relative to clinical policies and procedures, clinical infrastructure and process improvement.
• Participates in operational meetings for strategic planning and performance review.
• Supports operations to ensure sound clinical practices are integrated / reflected in food handling, preparation, service and delivery.
• Manages and directs special projects within area of responsibility as
• Able to effectively communicate (both written and oral) with clients, physicians, staff, residents, residents’ families, consultants, and corporate staff with respect to clinical aspect of dietary services.
• Ensures compliance with Company policies and procedures for workplace safety, which includes but is not limited to infection control procedures and application of universal

Qualifications

• Minimum of a Bachelor's degree in Dietetics or related field from an accredited college or university.
• Registered by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics and licensed in Dietetics by the state, as applicable.
• Must have, as a minimum, 3-5 years of dietary experience in long term care with managerial clinical and food services responsibilities.
• Combination of Management and Clinical experience is required
• Self-starter, capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical and communication skills.
• Must stay abreast of regulations affecting the industry and identify issues and implement necessary changes.
• Successful P&L and budgetary management
• Must be willing to travel based on operational needs
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
• COVID-19 vaccine where required in accordance with State law and/or location preference.
• Must be able to lift/carry a maximum of 10 pounds, push/pull a maximum of 10 pounds, stand, sit, bend and walk for extended periods of time.
• Able to deal with the stress of multiple tasks
• Must be able to see, taste and smell
• Must be able to work around food and cleaning products.
• Must live in service area. No relocation costs.