Parts Counterperson

Location: Oakes GMC | Kansas City, MO
Schedule: Full-Time
Compensation: $45,000 - $65,000 annually

Oakes Auto Group is seeking a Parts Counterperson to support both our retail customers and internal service department. This role is responsible for helping customers and technicians find the right parts, maintaining inventory accuracy, processing warranty and core returns, and ensuring the parts department operates efficiently. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development.

• Competitive pay based on experience

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off + paid holidays

• Employee discounts

• Career growth across multiple stores

• Locally owned and operated

• Tuition reimbursement

• Community involvement and volunteer opportunities
  
  

• Assist retail customers and dealership technicians at the parts counter

• Look up, source, price, and order OEM and aftermarket parts

• Process warranty claims, core returns, and maintain accurate parts records

• Receive, stock, organize, and manage parts inventory

• Support technicians and service advisors to keep repair orders moving efficiently

• Maintain a clean, organized, and professional parts department

We're looking for someone who shows up on time, has a positive attitude, works well with others, and is willing to learn. The ideal candidate enjoys helping customers, stays organized in a fast-paced environment, and takes pride in delivering excellent service.

• Strong customer service and communication skills

• Positive attitude and team-first mentality

• Detail-oriented and highly organized

• Ability to multitask and prioritize effectively

• Comfortable learning new systems and processes

• Willingness to do whatever it takes to support the team and customer experience

• Previous automotive parts experience is a plus, but not required

• Valid driver’s license with a clean or acceptable driving record
  
  

• Ability to pass a standard background check
  
  

• Strong reliability and consistent attendance
  
  

• Comfortable working in a fast-paced, customer-focused environment
  
  

• Basic computer skills and willingness to learn new systems
  
  

• Previous parts, automotive, retail, warehouse, or customer service experience preferred but not required
  
  

Oakes Auto Group is a locally owned and rapidly growing dealership group serving the Kansas City metro. We take pride in creating a workplace that feels supportive, grounded, and people-first. Our teams across North Kansas City, Olathe, and Kansas City operate with a shared focus on teamwork, personal growth, and doing right by our customers and our community.

We invest heavily in training, development, and internal promotion because we want our people to build long-term careers here, not just hold short-term jobs. Our stores value open communication, accountability, and a winning attitude, and we genuinely celebrate our employees’ successes and milestones.

Beyond the walls of our dealerships, we stay active in the community through local partnerships, volunteer opportunities, charity drives, and events that bring people together. We’re proud to represent a brand that is known for its culture, its commitment to service, and its belief that great people create great experiences.

If you’re looking for a workplace where you can grow, feel supported, and make an impact, Oakes Auto Group is a place where you can build your career.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.