Bilingual Healthcare Call Center Agent
- Location: Pompano Beach, FL (On-Site)
- Pay Rate: $18.00/hour
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Requirements:
- Minimum 1 year of Sales or Collections experience
- Minimum 1 year of Outbound Call Center experience
- Minimum 1 year of Customer Service experience
- Bilingual (English/Spanish)
- Strong computer skills and ability to multitask
Job Responsibilities:
• Make high-volume outbound calls to schedule patient appointments
• Coordinate appointments between patients and clinical staff
• Handle reschedules and cancellations
• Maintain accurate records in CRM and scheduling systems
• Meet performance goals and call metrics
• Provide professional and compassionate customer service
Preferred Experience:
• Salesforce CRM
• Five9
• Microsoft Office
#FTL
