Dental Front Office

Dental Patient Care Coordinator/Dental Front Desk

Shelby Charter Township, MI | $22–$25/hour | Full-Time | No Evenings or Weekends
An Experienced Dental Front-Office Professional Wanted

Established, family-focused dental practice in Shelby Charter Township is seeking an Experienced Dental Patient Care Coordinator/Dental Front Desk to join our five-person administrative team.

3+ years of dental front-office experience required. Please only apply if you have dental office experience.

We are a long-established practice with an experienced team and a strong focus on exceptional patient service, personalized care, and quality—not high-volume dentistry. We are looking for a dependable, organized professional who can work independently, multitask, and contribute to a collaborative team.

Schedule & Compensation

• Full-time: approximately 28–34 hours/week
• Monday–Thursday, including a 3½-day workweek
• No evenings or weekends
• $22–$25/hour, based on experience and qualifications
• Candidates with strong dental insurance knowledge and proven multitasking abilities may be considered toward the top of the pay range

Benefits

• 401(k)
• Paid time off in accordance with state requirements
• Dental benefits
• Continuing education opportunities
• Option to obtain health insurance through the office at the employee's own cost

Qualifications

• 3+ years of dental front-office, dental reception, or patient coordination experience
• Strong knowledge of dental insurance and insurance verification
• Excellent customer service and communication skills
• Strong organization, attention to detail, and multitasking abilities
• Comfortable working independently and as part of a team
• Strong computer skills and comfort with PC, Chrome, Excel/data entry, scanning, printing, and practice-management software

Responsibilities

• Greet and check patients in and out
• Answer phones and assist patients with questions
• Schedule new patient, recare, and treatment appointments
• Assist with treatment plan coordination and follow-up
• Verify and research dental insurance information
• Collect payments and update patient information
• Coordinate with clinical staff to maintain smooth patient flow
• Handle scanning, printing, filing, data entry, and other administrative tasks
• Maintain accurate records and patient confidentiality
• Support other front-office responsibilities as needed

Our front-office team is cross-trained, so flexibility and the ability to shift between responsibilities are important.

About Our Practice

Our team includes one full-time doctor, three full-time hygienists, three dental assistants, one hygiene assistant, and five administrative team members. We are a busy but patient-focused practice where quality of service is more important than patient volume.

If you are an experienced dental front-office professional who takes pride in excellent patient service and enjoys working as part of a stable, long-term team, we encourage you to apply.

Location: Shelby Charter Township, MI 48316

Skills:

• General Practice

Benefits:

• Dental
• 401k
• PTO
• Bonuses

Compensation:

• $22-$25/hour