Field Training Manager
Job Description
Essential Duties and Responsibilities:
· Trains, coaches, and develops Certified General Training Managers on properly executing training programs.
· Performs restaurant certifications and partners with DOs and DMs to identify qualified training locations.
· Trains, develops, coaches, and provides follow-up support for GMITs, MITs, and RSC team members.
· Provides written and verbal feedback on the performance of GMITs, MITs, and RSC team members.
· Supports Ops Leaders with the challenging restaurants. (Example: QSC, Leadership, Hospitality, etc.)
· Supports the DMs with transition meetings; GMITs and MITs to home restaurants after training has been completed.
· Supports the company's test rollouts and the system launch of new programs or initiatives.
· Conducts management training classes and other workshops.
· Identifies gaps in training content and materials that need updating to generate higher productivity and safety for team members.
· Collaborates on the updates of all training materials.
· Stays current on all Yoshinoya America operations, training procedures, and programs.
· Supports NROs and manages the selection of the new restaurant opening team members.
· Supports training for new and existing franchise operators. Provides operational and training support for new franchise restaurant openings as needed.
· Meets regularly with Sr. Manager, Field Training for performance conversations and guidance.
· Meets regularly with the Sr. Director, Training and Ops Services, for performance conversations and to stay informed on new projects.
