Director of Facilities Operations

Director of Facilities Operations

The W at Sanford | Full-Time, Exempt

About Us

The W Group is the largest provider of senior living and adult care in New York State. At The W at Sanford, we're committed to creating a safe, dignified, and well-maintained environment for the residents, families, and staff who call our community home.

About the Role

We're looking for a hands-on, organized leader to oversee the physical and operational health of our building. As Director of Facilities Operations, you'll manage everything from building systems and vendor relationships to staffing and inspections, ensuring The W at Sanford meets the highest safety, compliance, and service standards. You'll report directly to the Administrator and play a key role in keeping our community running smoothly day to day.

What You'll Do

• Oversee building operations, maintenance, and major repairs (HVAC, roof, electrical, elevator, boiler, plumbing, and more) in compliance with NYC building code

• Secure all required city and state permits and inspections

• Serve as building liaison for FDNY, NYPD, sanitation, and other city agencies

• Manage and support nonclinical staff including Maintenance, Housekeeping, Laundry, Porters, and Dietary supervisors — including hiring, training, scheduling, and minimizing overtime

• Select and oversee external contractors for cleaning, waste disposal, plumbing, exterminating (including proactive bed bug, rodent, and roach management), landscaping, and special repairs

• Monitor and procure supplies and food for building operations and kitchen needs, including inventory management

• Maintain budgets, receipts, and bid records for facility maintenance and operations

• Organize special projects with department heads and oversee deep cleaning schedules

• Work with housekeeping and the Case Manager (CM) to maintain order and cleanliness in resident rooms, including hoarding situations

• Keep storage rooms organized, inventoried, and well maintained

• Conduct surprise inspections of managed departments and monthly building safety walkthroughs

• Coordinate fire drills, safety trainings, and emergency response readiness

• Support the Administrator in staff orientation, coaching, and professional development

What You Bring

• Bachelor's degree or higher

• 3-5 years of job-related experience in property management and event management

• Experience leading and supervising professional staff

• Knowledge of federal, state, and city regulations in resource and property management

• Experience managing budgets and training programs

• Strong communication, organization, and vendor management skills

• Proficiency in Microsoft Word and Excel

• Flexibility to work evenings, weekends, and holidays as needed

Certifications

• S-95 Certificate of Fitness, Fire Safety Director (F-89), Certificate of Fitness for boiler operation, and/or OSHA 30 are a plus, though not required

Physical Requirements

• Ability to stand, walk, and climb stairs/ladders for extended periods, including during inspections and repairs

• Ability to lift and carry up to 50 lbs

• Ability to bend, kneel, crouch, and reach overhead

• Comfortable working in varying conditions, including confined spaces and outdoor weather

• Manual dexterity to operate hand and power tools

Benefits

• Health, dental, and vision insurance

• Paid time off

• 401(k)

• A great work environment

Compensation

$80,000 – $95,000 annually, commensurate with experience