Front Desk/Receptionist

Front Desk Coordinator – Marblehead Smile Design and Family Dental

Marblehead Smile Design and Family Dental is seeking a friendly, organized Front Desk Coordinator to be the first point of contact for our patients.

Schedule: Tuesday – Thursday

Compensation: $20–30/hour, based on experience

Benefits: PTO (accrual based on hours worked), health insurance eligibility

Responsibilities:

• Greet and check in patients with a warm, professional demeanor
• Schedule and confirm appointments, manage the daily schedule to minimize gaps and no-shows
• Verify insurance eligibility and benefits prior to appointments
• Answer phones, respond to patient inquiries, and manage front desk correspondence
• Collect co-pays and update patient records/insurance information
• Coordinate with clinical team to keep patient flow running smoothly

Qualifications:

• Prior front desk/administrative experience in a dental or medical office preferred
• Familiarity with dental insurance verification and eligibility checks
• Experience with dental practice management software a plus
• Excellent communication and multitasking skills
• Positive, patient-focused attitude