Customer Service & Scheduling Coordinator

Efficient Air Service is hiring a Customer Service & Scheduling Coordinator in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit.This isn't just answering phones - you'll be the voice of a trusted, family-owned company where your work directly impacts customer satisfaction and team success.What You'll DoAnswer incoming calls and provide friendly customer supportSchedule service appointments quickly and accuratelyEnter and update customer information in our systemCommunicate with technicians to ensure smooth schedulingResolve customer concerns with empathy and professionalismWhat We're Looking ForMust-Have:High school diploma or equivalentStrong communication and phone skillsProficiency with Microsoft Office (Outlook, Word, Excel)Organized, detail-oriented, and dependablePositive attitude and willingness to learnNice-to-Have:Customer service or call center experienceExperience in HVAC, home services, or retail salesFamiliarity with ServiceTitan or similar softwareCompensation & Benefits$45,000–$60,000 annual earning potentialHealth, and life insurancePaid time off and 401(k) with company matchYear-round job stabilityCareer growth opportunities with training providedAbout UsSince 2005, Efficient Air Service has built a reputation on honesty, quality, and exceptional customer care. We're a family-owned business that values integrity, respect, and teamwork. Our core values-excellence, integrity, service, and trust-guide everything we do.Take the Next StepReady to join a supportive, growing company? Apply today with our quick 3-minute, mobile-friendly application and take the next step in your career!