Student Account Specialist-Business Office

Responsible for keeping student accounts receivables current through data entry and working with students, parents and Financial Aid to assure timely payment to the university. This is a full-time position.

Essential Functions

1. Interacts with students and parents via telephone, mail and in person to resolve questions related to billing and payments.
2. Updates accounts receivable through data entry and posting of batches
3. Processes checks including depositing in bank and applying payment to student account
4. Assists with processing of collections and outstanding balances on student accounts.
5. Completes daily/monthly closeout of accounts receivable
6. Assists with compilation and mailing of 1098T tax form
7. Prepare invoices for billing student receivables to third parties
8. Maintains general filing of student records and maintains related receivables records
9. Responsible for batch corrections, restoration, processes and specialized reports
10. Interacts with various departments particularly financial aid concerning student accounts receivable issues
11. Monitors and verifies information accuracy
12. Performs such similar, comparable or related duties as may be assigned or required

Knowledge: High school diploma or GED. Knowledge of basic receivable systems and procedures.

Experience: Two years accounts receivable experience to include computerized monthly billing and experience with Microsoft Word and Excel.

Skills/Aptitude: Excellent interpersonal and communication skills required. Ability to use receivable software and spreadsheet packages. Must be detail oriented. Team player. Good customer service skills.

Working Conditions: Normal office environment. Monday to Friday 8am - 4:30pm with a 30 minute lunch.

Training Requirements:

1. Preventing Exposure to Bloodborne Pathogens
2. FERPA
3. Title IX
4. Hazard Communication Right to Know
5. Active Shooter
6. Office Hazards
7. Mission Orientation