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Posted August 17, 2026

Director of QA and Staff Development (Must hold RN License)

August Healthcare at Wilmington
Wilmington, NC, US Full Time

Job Description

Job Description

Director of Quality Assurance & Staff Development

Full-Time | Exempt | Leadership Role

We are seeking an experienced and detail-oriented Director of Quality Assurance & Staff Development to lead the facility’s Quality Assessment and Assurance (QAA/QAPI) program and oversee staff education and development. This role is critical to regulatory compliance, survey readiness, risk reduction, and continuous improvement across all departments.

This position is ideal for a healthcare leader who is analytical, organized, and committed to building strong systems and well-trained teams.

Responsibilities

• Plan, develop, and direct the facility’s Quality Assurance and Performance Improvement (QAPI) program
• Chair and lead the Quality Assessment & Assurance Committee
• Track, analyze, and trend quality indicators, audits, incidents, and outcomes
• Develop and implement corrective action plans for identified deficiencies
• Support survey readiness, surveys, and plans of correction
• Coordinate and oversee staff education, orientation, and ongoing in-service training
• Maintain training records and compliance documentation
• Partner with leadership to identify risk areas and improvement opportunities
• Assist with policy review, regulatory updates, and compliance monitoring
• Participate in facility surveys, audits, and inspections
• Prepare and present written and verbal quality reports to Administration

Qualifications

• Licensed RN preferred or equivalent healthcare leadership experience
• Prior quality assurance, staff development, or regulatory experience preferred
• Strong knowledge of long-term care regulations and survey processes
• Excellent analytical, organizational, and documentation skills
• Ability to lead committees, training programs, and performance improvement initiatives
• Strong communication skills and attention to detail

Physical Requirements

• Office and facility-based work
• Standing, walking, and moving throughout the facility as needed
• Exposure to clinical environments and healthcare settings
Reasonable accommodations may be provided.

Why Join Us

• Leadership role focused on quality, safety, and compliance
• Opportunity to drive measurable improvements in care outcomes
• Collaborative leadership environment
• Purpose-driven work with organizational impact

Apply today to help lead quality improvement, staff development, and regulatory excellence.


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