Ecommerce & Receiving Keyholder
Job Description
Responsibilities:
%CF; Ensures that all ecommerce needs are met in a timely manner.
%CF; Ensure that all orders are filled in the highest quality of manner- neatly, packaged properly, handwritten note, etc.
%CF; Orders all supplies that are needed for shipping and fulfilling online orders while keeping in mind to maintain an emergency stockpile for any unforeseen hot market events.
%CF; Captures any ecommerce pictures for the website that vendor images could not be provided.
%CF; Review the Alumni Hall website consistently to validate product image accuracy.
%CF; Training staff on how to properly fulfill orders using the ecommerce training manual.
%CF; Communicating any ecommerce needs to the Ecom team, store manager, and district manager.
%CF; Ensures that the BOPIS rack is in date and reaches out to the customers that have not picked up expired orders.
%CF; Damages out or final sale items that are not Ecom worthy to keep inventory accurate.
%CF; Participates in the monthly meetings on hot/new Ecom topics.
%CF; Ensures that all Ecom returns and exchanges that are mailed back are handled properly.
%CF; Stays knowledgeable on what is currently available on the drop ship menu.
%CF; Assist on the sales floor when needed.
%CF; Be involved in the inventory management process & correct issues as needed- auditing, receiving, inventory adjustments, etc.
%CF; Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets.
%CF; Count, receive, and tag store merchandise properly by utilizing vendor packing slips.
%CF; Ensure that all new merchandise is received and placed on the sales floor in a timely manner.
%CF; Assist in daily merchandise replenishments utilizing necessary sales reports.
%CF; Maintain an organized, clean, and neat stockroom.
%CF; Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets.
%CF; Ability to open and close the store and handle deposits.
%CF; Ensure that all Ecommerce orders are filled and processed in a timely manner per company standards (as needed).
%CF; Perform related duties as required while excelling in attention to detail to succeed in properInventory Management.
%CF; Develop a working knowledge of collegiate sports and local university activities.
