Service Director

Job Description

Hillside Memorial Park and Mortuary is currently seeking a Service Director to join their team in Los Angeles, California. The Service Director works closely with Funeral Directors and other mortuary staff and assists with funeral and memorial services from set-up to completion. This includes scheduling and setting up flowers, chapels, programs, music selections, caskets and waiting on family members, all to make services meaningful while providing a positive customer service experience. The Service Director must be comfortable with public speaking while maintaining a strong and professional presentation. A high level of customer service interaction is necessary with families, guests and rabbis. Additional responsibilities include but are not limited to keeping the mortuary stocked with materials as well as light housekeeping which includes, vacuuming, emptying trash cans, dusting and other tasks required to maintain a neat and orderly facility.

· Excellent verbal and written communication skills

· Strong ability to exercise sound judgment

· Strong ability to evaluate and appropriately address privacy and confidentiality

· Demonstrated ability to plan, organize, and prioritize multiple tasks

· Demonstrated ability to act with a high degree of initiative

· Ability to work independently as well as part of a team

· Strong problem-solving skills

· Strong accuracy and attention to detail skills

· Professional attitude, demeanor and presentation

· Proficiency in Windows, including Word and Excel

· Funeral Director’s license preferred but not required.

Above all, we are looking for someone who is able to address the needs of the families we serve in a compassionate and empathetic manner; while remaining consistent to our high standards and core values.

This position must be able to work Sunday through Friday from 8:00-4:30. This position is off on Saturdays and one other day during the week. Rotating Fridays and Saturdays off once per month.

· Must pass physical and drug test post offer

· Must be able to lift 20 pounds

· Must have a valid driver’s license

· Must pass background check

· Position requires regular attendance and cannot be performed from home

Hillside Memorial Park and Mortuary is an Equal Opportunity Employer.

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 75 years providing a means to honor and remember loved ones in beauty, tranquility and the comfort of Jewish traditions. The right candidate will follow and remain consistent with our culture, traditions and core values while addressing the needs of the families we serve with compassion and empathy.

Job Type: Full-time

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 75 years providing a means to honor and remember loved ones in beauty, tranquility and the comfort of Jewish traditions.