Assistant General Manager
Job Description
Full job description
COMPANY OVERVIEW:
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nationwide brand, committed to providing affordable and accessible Pilates to the community.
Club Pilates is currently established in 38 states and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 750 territories throughout the United States and Canada. Its over 2200 instructors provide over 17 million workouts a year to tens of thousands of members. Club Pilates has been recognized in Inc Magazine's Inc. 500 and Inc. 5000 List two years in a row, as well as Entrepreneur Magazine's Franchise 500 two years in a row. For more information, visit www.clubpilates.com
POSITION:
The ideal Assistant Manager will oversee studio functionality and sales growth.
REQUIREMENTS:
2+ years of retail/service sales or fitness sales experience.
Confident in generating personal sales and training Sales Reps in sales
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email
Ability to excel in a fast-changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgment.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, and able to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and able to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software.
DUTIES
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into Demo class
Membership sales
Manage staff schedule
Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
Supervise Sales Representatives
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Independently make decisions related to high-level customer service
Collect outstanding dues
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature are stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned
COMPENSATION & BENEFITS:
This position offers a very competitive base salary, based on experience & performance
Commission paid on sales
Opportunity to earn bonuses, based on performance
Unlimited growth potential within the company.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Health insurance
Paid time off
Work Location: In person
