Operations Manager, Shared Services
Job Description
Operations Manager, Shared Services Job Responsibilities:
- This is a high-level management and leadership position. Excellent communication and interpersonal skills are required.
- Must be able to multi-task and respond swiftly to production and plant urgencies Sometimes required availability outside normal business hours including nights and weekends.
- The core responsibility is the delivery of quality products and shop services safely, on-time, on budget and on specification.
- Identify and resolve ever changing manpower or resource shortfalls.
- Coordinate internal and external technical resources to ensure appropriate cost-effective solutions.
- Monitor shop work routinely for proper margin and scheduled deliverables.
- Constantly seek ways to improve margin and efficiency on jobs and projects.
- Provide guidance to direct reports in proper planning of upcoming jobs.
- Review current and future manpower requirements to develop staffing recommendations for the Shared Services Director.
- Determine upcoming employee training needs and execution plans. This includes identification of site-specific training, safety, and insurance requirements.
- Define and implement supervisor training for business development and managerial expectations.
- Determine internal candidates for leadership and succession planning.
- Perform semiannual evaluations of all direct reports.
- Very little recuring travel requirements with a few trips annually to possible leadership and corporate training events.
- Valid Driver's License
- Other duties and responsibilities as assigned by the Director of Shared Services.
- A Bachelors Degree in Business or a Technical Discipline is preferred, five years experience in a similar industrial/technical business management position may be substituted, military training a plus.
- Medium to high level computer competency including Outlook, Word, Excel, and Power Point, along with some Salesforce experience and possibly ERP type scheduling routines.
- Basic understanding of boiler industry terminology.
- Good understanding of metal fabrication processes, ASME, CAD drawings, and code welding procedures.
- Strong skills in written and verbal communication
- Demonstrated ability to set and achieve goals with minimum supervision.
- Demonstrated solid teamwork, communication, and planning skills required.
WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.
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WSP specializes in filling contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections — and our candidates — combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.
WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.
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