Real Estate Services Assistant

About the Role

We are seeking a friendly, organized, and motivated employee to join our team. This position is ideal for someone who enjoys working with people, staying organized, and maintaining a professional work environment.

Responsibilities

• Answering phone calls and emails from applicants regarding their applications or documents
• Contact applicants by phone and email
• Creating files for the applicants with all documents submitted organize and maintain client files.
• Reviewing all documents submitted and identifying any missing documents
• Schedule appointments, property viewings, and follow-up calls.
• Maintain Excel spreadsheets with statuses of each applicant
• Maintaining an understanding of all active lottery details and requirements
• Understanding of the basic HPD/HUD Marketing Handbook rules and regulations
• Learning and understanding the mechanics of the Housing Connect Admin portal and being able to navigate it effectively

Qualifications

• Strong interpersonal and communication skills.
• Friendly, professional, and comfortable speaking with new people.
• Highly organized and detail-oriented.
• Comfortable making phone calls and following up with prospective clients.
• Basic computer skills and the ability to learn office software.
• Ability to manage multiple tasks and prioritize responsibilities.

What We Offer

• Flexible work schedule.
• Part time employment with opportunities for growth.
• Professional and supportive work environment.
• Opportunity to develop valuable experience in real estate, affordable housing compliance, and property management.
• Training and guidance provided.

What you will learn

Working at Micki Garcia Realty you will gain hands-on experience in real estate marketing and affordable housing compliance. You will learn how to effectively manage and navigate New York City's affordable housing application process, while becoming familiar with affordable housing marketing guidelines. Also, develop practical skills in client communication, applicant documentation management, eligibility assessment, income calculations, and cross-team collaboration.

Micki Garcia Realty is a family owned and operated business. Our strategic formulas and organizational framework provide clients with specific objectives in a measurable time frame result in mutual success. Our team provides time efficient marketing, lease up strategies, brokerage sales, re-rental services, and recertication services. As consultants for affordable housing projects, we are well versed in application processing and candidate approval selection guidelines.