Cargo Supervisor

CARGO OPERATIONS SUPERVISOR (JFK Airport)
Starting Pay: $27.50/hr.

JOB DUTIES:

• Manage daily warehouse and cargo operations activities during assigned shifts.
• Coordinate cargo handling processes, including warehouse build-up and breakdown activities.
• Ensure compliance with company policies, customer requirements, operational procedures, and applicable regulations.
• Supervise, coach, train, and support team members to achieve operational goals.
• Conduct on-the-job, customer-specific, and recurrent training for assigned employees.
• Monitor operational performance and address workflow issues to maintain service standards.
• Review staffing assignments and allocate resources to meet daily operational objectives.
• Maintain operational records, reports, correspondence, and documentation.
• Coordinate activities with internal departments to ensure efficient customer service.
• Support cargo handling operations involving international shipments and customs documentation.
• Ensure adherence to workplace safety, security, and quality standards.
• Participate in audits and operational reviews to maintain compliance and continuity.
• Monitor implementation of site-specific operational and security procedures.
• Assist with aircraft load planning and weight and balance processes as required.
• Communicate effectively with customers, stakeholders, and team members regarding operational matters.
• Analyze operational issues, gather information, and develop appropriate solutions.

REQUIREMENTS:

• Two to five years of supervisory, management, or related operational experience.
• College degree or equivalent combination of education and experience.
• Knowledge of cargo, warehouse, airline, logistics, or transportation operations.
• Strong leadership, coaching, and team management skills.
• Excellent written and verbal communication skills.
• Ability to read, analyze, and interpret operational manuals, procedures, and regulations.
• Ability to prepare reports, business correspondence, and procedural documentation.
• Strong problem-solving and decision-making abilities.
• Familiarity with computer software and operational management systems.
• Understanding of international cargo handling and customs documentation processes preferred.
• Knowledge of airline operations, load planning, or related industry practices preferred.
• Availability to work weekends, holidays, and varying schedules as needed.
• Ability to communicate effectively in English.
• Ability to lift up to 70 pounds.

BENEFITS:

• DailyPay earned wage access.
• Employee recognition and incentive programs.
• Medical coverage options for eligible full-time and part-time employees.
• Travel discounts and employee savings programs.
• Pet insurance options.
• Wellness programs.
• 401(k) retirement savings plan.
• Internal career growth and transfer opportunities.