Donation Door Attendant

Position summary: The Donation Door Attendant’s first priority is customer service, ensuring donations are properly handled, and maintaining organization and safety in their area. This is a part time position of up to 29 hours with shifts that can be scheduled during the operational hours, Mon-Sat 8am-7:30pm.

Essential Functions:

Customer (Donor) Service:

• Greet customers at donation door. Receive inbound donations in a timely, helpful, and organized fashion.
• Thank customer for their donation, share why their donations are important, and offer them a donation receipt.

Safety and Organization:

• Donations should be sorted by department and placed in bins and are not allowed to accumulate on floor.
• Full donation bins are sent to storage area and replaced with an empty bin.
• Donations that are furniture are received at the furniture door located in the donation alley of the Thrift Shoppe. Received furniture items are cleaned and priced.
• Keep donation area free of standing product.
• Ensure there is no product in shelving that can cause a falling hazard.
• Ensure area is free of debris and clutter by sweeping daily and mopping/cleaning up spills when necessary.
• Maintaining the cleanliness of the breakroom (located near donation door). Daily sweeping, mopping, and cleaning of tables, counters, and high touch areas (handles, coffee maker, etc.).

Production Support:

• Support production team in retrieval and placement of sellable product bins. Departmental product is considered Clothing, Housewares, Books, Linens, Electrical and Shoes.
• Support all outbound donations to other charities that have been approved by North Raleigh Ministries.

Inventory/Administrative:

• Donor donations are documented as per person and type. Track and document incoming and outgoing donations per guidelines set forth by the organization.

Other Duties:

• Produce and send product to sales floor when donation door allows.
• Greet customers while on the sales floor.
• Supplies to be verified by management and then received/stored.

North Raleigh Ministries (NRM) equips families and individuals in crisis with the resources and skills they need to achieve stability. Our Thrift Shoppes play a vital role in supporting this mission by generating revenue and providing a welcoming environment for customers, donors, and volunteers. For more information please visit: https://northraleighministries.com.