Customer Service Representative

We are looking for a Customer Service Representative to support daily resident and office operations in Belle Chasse, Louisiana. This contract position is ideal for someone who enjoys balancing customer interactions with administrative coordination in a real estate sales and lease environment. The person in this role will help keep service requests organized, maintain clear communication with residents and contractors, and provide dependable front-office support.

Responsibilities:

• Coordinate appointments and service visits by arranging schedules with contractors and confirming timing with residents.

• Serve as a primary point of contact for resident inquiries, delivering courteous and timely assistance by phone, email, and in person.

• Handle day-to-day administrative support tasks such as preparing documents, updating records, and maintaining organized files.

• Manage calendars and track upcoming work orders, meetings, and follow-up items to keep operations running smoothly.

• Welcome visitors and provide attentive reception support for the office.

• Enter and maintain accurate information in office systems, spreadsheets, and written correspondence.

• Support leasing-related activities by assisting with resident communication and general office coordination.

• Prior experience in customer service, front desk support, or administrative coordination.
• Ability to schedule appointments and manage calendars with strong attention to detail.
• Proficiency in Microsoft Word and Microsoft Excel for routine office tasks and recordkeeping.
• Strong verbal and written communication skills when assisting residents, contractors, and internal staff.
• Comfortable performing receptionist duties in a fast-paced office setting.
• Background in leasing, property management, or real estate support is preferred.
• Availability to work Monday through Friday and begin the assignment as needed.