Payment Processor
Job Description
Seeking a detail‑oriented, people‑focused professional to support rental assistance programs in a fast‑paced nonprofit environment.
Responsibilities:
• Serve as a primary contact for participants via phone, email, and in person
• Guide individuals through rental assistance and county aid application processes
• Collect, verify, and document eligibility and payment information
• Calculate assistance amounts and coordinate payments to landlords
• Maintain accurate records and cross‑check for compliance and fraud prevention
Qualifications:
• Strong communication and customer service skills
• Comfortable working with sensitive financial information
• Tech‑savvy and able to learn new systems quickly
• Bilingual skills strongly preferred
Schedule:
• Monday–Thursday full days, early close on Fridays
- Fully onsite
