Field Service Technician - CNC Machine Repair
Job Description
A leading supplier of CNC machinery and manufacturing solutions is seeking a Field Service Technician to install, maintain, troubleshoot, and repair CNC machines at customer sites across Eastern PA. You'll work independently in the field, with strong support from a service coordination team-diagnosing mechanical, electrical, and control-related issues and getting customers back up and running quickly.
What You'll Work OnCNC controls and platforms including FANUC, Mazak, Okamoto, and similar systems
Multi-axis machines, lathes, and vertical/horizontal machining centers
Machine installations, commissioning, alignments, calibrations, and functional testing
Mechanical, electrical, PLC/control troubleshooting, and repairs
On-site training for customer operators and maintenance staff
Service reports, parts usage logs, and job summaries
Travel to customer sites throughout Eastern PA, Southern NJ, Maryland, and Delaware, including day trips and occasional overnights
Work independently while staying connected with service coordinators and OEM contacts
Maintain a company vehicle and tool/parts inventory
Build lasting customer relationships through reliable and professional service
5+ years of hands-on experience servicing CNC equipment; FANUC, Mazak, or similar experience strongly preferred
Ability to read electrical schematics and troubleshoot PLCs, motors, drives, and mechanical systems
Associate's degree in Electrical Engineering, Mechatronics, or a related field-or equivalent hands-on experience
Valid driver's license and clean driving record
Willingness to travel throughout the Eastern PA territory, including occasional overnight travel
Experience with automation, including robotics, pallet changers, and similar systems
Proficiency with MS Office and digital service documentation tools
Competitive pay with overtime opportunities
Company-provided tools, phone, and laptop
Medical, disability, and life insurance
401(k) with profit sharing
Paid time off and holidays
Ongoing OEM and in-house training
Supportive, team-focused environment where field technicians are trusted to manage their own territory
Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.
