Receptionist

Mood Fabrics seeks a FULL TIME Receptionist to field and direct all incoming calls, manage office supply inventory and distribution throughout the store, and provide general administrative assistance to office and floor staff as needed. The right candidate will enjoy being challenged to grow and thrive in fast-paced environments with evolving projects that can change on a day-to-day basis. Excellent communication skills, including problem-solving and conflict resolution in a customer service setting, are essential to this role. Previous experience with fashion or fabric is a plus.

Responsibilities

Answer and direct all incoming public inquiries via phone

Manage the store’s email account for general inquiries and administrative correspondence

Provide correct information regarding our products, inventory and procedures as appropriate to inquiring customers

Monitor the flow of office supplies in and out of the administrative office

Liaise with outside vendors to ensure timely delivery of custom supplies

Provide administrative support to the executive office as well as sales associates

Administrative duties as assigned

Qualifications

Desire to be a warm, welcoming first point of contact for customers

Demonstrated success in a high-call volume environment

Exceptional customer service skills

Fluent in Microsoft Office suite

Capable of handling sensitive information discreetly

Spanish fluency desired

Other languages a plus but not required

Job Type: Full-time

Benefits:

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Work Location: In person