Customer Service Representative - Call Center

Septic Blue Inc. – Cumming, GA

We’re growing and looking for a detail-oriented, customer-focused CSR to join our team!

Pay: $19–$23/hour depending on experience, with opportunities for quick increases.
Full-Time | Direct Hire

Focus Areas

• Customer Service: Friendly, professional, and helpful communication.
• Phone & Email: Handle a high volume of customer requests.
• Scheduling: Book, adjust, and cancel appointments while working with dispatch.
• Follow-Up: Make sure customers and appointments are properly taken care of.
• Data Accuracy: Collect and maintain accurate customer information.
• Multitasking: Stay organized and manage multiple tasks in a fast-paced environment.
• Attention to Detail: Follow company procedures and ensure information is entered correctly.

We’re Looking For

• 2+ years of high-volume customer service experience
• Strong communication and active listening skills
• Dependable and organized
• Comfortable learning new software
• ServiceTitan experience is a plus

Benefits

• Medical, Dental & Life Insurance
• 401(k)
• Vacation, Sick Time, PTO
• Holiday Pay
• Casual Work Environment
• Opportunities for Growth & Advancement

Septic Blue, LLC. is an Equal Opportunity Employer.