Bra Fitter / Retail Associate

Job Overview

Barbara’s New Beginnings is seeking a compassionate and detail-oriented Bra Fitter / Intimate Apparel Specialist to provide personalized fitting services for clients seeking post-surgical, mastectomy, and specialty bra solutions. This role is centered on helping customers regain confidence, comfort, and proper fit through expert measurement, product knowledge, and supportive one-on-one consultations.

This is a highly customer-focused role requiring empathy, discretion, and strong consultative sales skills.

Key Responsibilities

• Conduct private, one-on-one bra fitting appointments
• Take accurate band, bust, and post-surgical measurements
• Fit and recommend mastectomy bras, pocketed bras, prosthetics, and intimate apparel
• Educate customers on proper fit, symmetry, and post-surgical comfort solutions
• Provide compassionate support for clients recovering from breast surgery or medical procedures
• Maintain sensitivity and professionalism during personal fittings
• Build trust-based relationships with repeat customers and referrals
• Achieve sales goals while prioritizing comfort, fit, and customer care
• Maintain product knowledge of specialty bras, forms, and accessories
• Support store operations including inventory, merchandising, and POS transactions