Water Damage Restoration Technician
Job Description
About us:
All Dry Services is here to help protect homes and businesses and restore peace of mind when unexpected events occur. We offer a variety of services, including flood and water damage restoration, mold remediation, odor removal, fire and smoke damage restoration, and disinfecting services. We are family-owned and our shop is located in north Des Moines, just south of Ankeny.
Why work for All Dry?
- Competitive pay as a W2 employee
- We invest in our employees' own career growth and training
- We show appreciation for our employees with fun events like BBQs and free chiropractic adjustments at the shop
- Our culture. We believe in:
- Telling the truth, doing what we say, and doing what’s right
- Working as a team and helping one another
- Solving problems and learning each day so we continue to improve
- Showing kindness, respect, and compassion for ALL
- Safety on every job, every time
The role:
We are looking for an experienced restoration technician. Someone who is a team-player/positive person with a passion for helping their neighbors and wants to join our technician team! This role is an hourly, full-time position. You will provide jobsite leadership and exceptional customer service, reporting to the general manager/owner. Your focus will be working hands-on with the team to resolve our customer’s water and mold problems. The role will afford you opportunities for advancement as the company grows and according to your qualifications. Help us make “All Dry” a household name across the Des Moines metro, and the number one service people think to call when disaster strikes!
Basic Qualifications, Experience, Education:
- Required:
- High School diploma or equivalent
- 3 or more years prior professional work experience at a water damage restoration company as a hands-on restoration technician
- Valid driver’s license with a satisfactory driving record
- Comfortable with using technology such as iPads and a smart phone
- Excellent customer service attitude
- Strong attendance record
- Preferred:
- Relevant IICRC certifications such as your WRT, ASD, AMRT, etc.
- Construction experience
- Habla español
Job Requirements:
- Able/willing to:
- travel in a 30 mile radius around the Des Moines metro
- work in potentially challenging conditions/job sites
- work flexible hours including an on call rotation for emergency water calls
- climb ladders, work at height and confined spaces
- walk and stand for long periods of time including driving, sitting
- routinely perform repetitive physical labor for sustained periods of time including pushing, pulling, lifting
- lift up to 50 lbs
- follow instructions/procedures and perform basic problem-solving
- perform all aspects of remediation jobs according to training while providing excellent customer service independently/under limited supervision
Above all, we are looking for positive attitudes and hard workers who share our strong desire to help our community and one another.
Core Responsibilities:
- Maintain company vehicle and equipment in a clean, safe and ready state
- Report into pre and post job briefings
- Follow basic operating procedures and complete physical and electronic paperwork, forms, and checklists
- Safely travel to job sites in company vehicle
- Interact with customers including explaining job scope with property owner while providing excellent service
- Perform basic calculations, write, monitor and complete jobs using phone apps and software
- Setup and breakdown job sites; plan out and clean-up water and mold, applying remediation techniques/using tools and instruments and performing demo such as flood cuts and carpet/pad removal
- Assist with planning, coordinating, training, job quoting as required by senior staff/management
This list is intended to represent basic responsibilities, but you may be called upon for other tasks based on the needs of the business.
We are excited to meet you!
Water damage clean-up and restoration services, mold mitigation services, fire and smoke damage, odor removal services
