Medical Receptionist
· Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed
· Verifies and/or updates demographic and insurance information for each patient, collecting copay-as needed
· Uses practice management software, patient portal and appointments reminder systems, to manage scheduling, interact with patients and providers, and updates files and patient records
· Collects, sorts and distributes incoming fax messages
· Minimizes patient stress by anticipating their anxieties, answering questions, problem solving and maintaining a calm and orderly environment in the reception area
· Protect patients’ rights by maintaining confidentiality of medical personal, and financial information
· Maintains operations by following policies and procedures, and reporting needed changes
