Cash Applications Specialist

New Tech Global Staffing is currently seeking a Temporary Cash Application Specialist for a client located in Waco, TX to join our team. This is a temporary contract opportunity.

Pay: $19.00/hour

Schedule: Monday through Friday, 40 hours/week

Summary

Responsible for ensuring the timely and accurate processing of incoming payments, researching payment discrepancies, reconciling cash application variances, and supporting high-volume Accounts Receivable operations. This role works closely with the Cash Application and Collections teams to maintain accurate financial records and resolve customer payment issues efficiently.

Responsibilities

• Accurately apply incoming customer payments using cash application software
• Import cash application exports and post accurate journal entries into the ERP system
• Research and resolve short-pays, overpayments, chargebacks, deductions, and other payment discrepancies
• Analyze unapplied cash accounts and investigate outstanding balances to ensure proper allocation
• Research and correct misapplied payments escalated by the Collections team
• Manage and respond to inquiries received through the Cash Application shared mailbox
• Collaborate with Cash Application and Collections teams to resolve payment issues in a timely manner
• Maintain accurate records of cash receipts and payment transactions
• Ensure timely and accurate processing of high-volume payment transactions
• Assist with account reconciliations and cash application reporting as needed
• Identify and escalate issues affecting payment processing accuracy
• Provide excellent internal customer service while supporting cross-functional teams
• Perform additional duties as assigned

Qualifications

• 1-3+ years of experience in Cash Application, Accounts Receivable, or General Accounting
• Experience with cash application systems; Billtrust experience preferred but not required
• Experience with Microsoft Dynamics Business Central (BC16) or similar ERP systems preferred
• Strong Microsoft Excel skills, including lookup functions, filtering, and basic formulas
• High attention to detail and strong data entry accuracy
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple tasks in a fast-paced, high-volume environment
• Strong organizational skills and attention to detail
• Ability to work independently as well as collaboratively within a team
• Experience researching and resolving payment variances and account discrepancies
• Commitment to accuracy, efficiency, and customer service
• High School Diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or related field is a plus