Collections & Accounts Receivable Specialist

Accounts Receivable Specialist (B2B Collections)

Compensation: $60,000 - $70,000 annually
Employment Type: Full-Time | Temp-to-Direct at around 4 months
Location: On-Site | Mission Viejo/Irvine Area
Reports To: Director of Finance

About the Role

We're seeking an Accounts Receivable & Collections Specialist to join our Finance team. In this role, you'll be responsible for managing customer accounts, maintaining accurate receivable balances, applying payments, reconciling accounts, and driving collection efforts to ensure timely payment of invoices.

This position is ideal for someone who understands the full accounts receivable process and is comfortable balancing customer relationship management with proactive B2B collections. The successful candidate will have strong analytical skills, experience working with aging reports, and the ability to use Excel to identify trends, research discrepancies, and support reporting.

What You'll Do

• Manage a portfolio of customer accounts and monitor outstanding balances.
• Perform B2B collections through phone and email communications.
• Review aging reports, prioritize collection activities, and follow up on past-due accounts.
• Research and resolve payment discrepancies, deductions, chargebacks, and billing issues.
• Reconcile customer accounts and maintain accurate account records.
• Generate collections and aging reports to support business decisions.
• Partner with customers and internal teams to resolve account issues.
• Support month-end close and other finance-related activities.

What We're Looking For

Required Qualifications

• 1+ years of Accounts Receivable experience in a B2B environment
• Experience performing commercial/B2B collections
• Experience performing commercial collections as part of an Accounts Receivable function
• Experience reviewing and managing aging reports
• Experience reconciling customer accounts and researching payment discrepancies
• Proficiency in Microsoft Excel, including Pivot Tables, and XLOOKUP/VLOOKUP
• Strong communication and problem-solving skills

Accounts Receivable & Collections Specialist

• Ability to analyze aging and payment data to identify trends, prioritize collection efforts, and support decision-making
• Strong communication, organization, and problem-solving skills

Preferred Qualifications

• Experience with ERP, accounting, collections, or CRM systems
• Experience preparing AR reports and supporting month-end close activities

Ideal Candidate

We're seeking an Accounts Receivable professional with hands-on experience in both AR operations and B2B collections. The ideal candidate is comfortable managing customer relationships, resolving payment issues, reconciling accounts, analyzing data in Excel, and taking ownership of the collections process while maintaining a high level of accuracy and professionalism.

PrideStaff South Orange County Mission Viejo works with local businesses to source, interview and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in the areas of office and administrative support, customer service, accounting, light industrial, skilled, and general labor. We serve the South Orange County cities of Mission Viejo, Rancho Santa Margarita, San Clemente, Laguna Hills, Aliso Viejo, Dana Point, San Juan Capistrano, Laguna Niguel and other coastal communities.