Customer Service & Design Associate
Job Description
Leafbound Printing (DBA Gorham Printing) is seeking a creative, organized, and collaborative Client Relations & Design Specialist to join our front-office team. This is a strictly front-end, customer-facing role designed for a team player who excels at client communication, file coordination, visual graphic design, and a positive can do attitude.
In this role, you will work alongside our existing team to support our authors and commercial clients, helping them take their print-ready files and turn them into beautiful physical books. You will guide clients through the standard print process, answer account questions, and use your design skills to help format and create stunning books. Additionally, you will assist the team with routine updates to our internal tools and company website.
At our company, we pride ourselves on providing great customer service.
