Lead Host / Events Coordinator
Job Description
Looking for a role where you can lead with warmth, hospitality, and a touch of maple syrup magic? Join the team at Parkers Maple Barn! Nestled in Mason, NH (right on the border of Ashby & Townsend, MA), were a beloved restaurant, gift shop, and sugar house known for our hearty breakfasts and fresh maple syrup. If you thrive in a fast-paced environment, love working with people, and have a knack for leadership, wed love to meet you!
What Youll Be DoingAs the Lead Host, youll be the friendly face that sets the tone for our guests dining experience. Youll ensure smooth operations in our high-volume dining room while leading the front-of-house (FOH) team with confidence and positivity.
Heres what your day-to-day will look like:
- Offering a warm welcome to every patron and a heartfelt thank you as they leave.
- Ensuring our guests have an exceptional dining experiencebecause theyre not just customers, theyre our guests.
- Scheduling and overseeing a team of 20+ FOH staff to keep things running smoothly.
- Resolving guest concerns politely and effectively, ensuring they leave with a smile.
- Communicating seamlessly with upper management, BOH, and FOH staff to maintain a harmonious workflow.
- Utilizing your leadership skills to maintain a strong, motivated team.
- Strategizing and problem-solving under pressure while maintaining a positive attitude.
To thrive in this role, youll need:
- 3 years of experience in a high-volume dining room (fast-food or drive-thru experience does not qualify).
- A people person personality with a passion for hospitality.
- Strong leadership skills and the ability to inspire a team.
- Tech-savviness, with knowledge of Toast POS and Micros RES 3700 POS strongly preferred.
- Hospitality event planning skills (a big plus!).
- A collaborative spirit and excellent communication skills.
- The ability to think strategically and stay cool under pressure.
This is a full-time position with workdays on Thursday, Friday, Saturday, Sunday, and Monday from 7:30 AM to 3:30 PM. Youll have Tuesdays and Wednesdays off to recharge.
Why Join Parkers Maple Barn?At Parkers, were more than just a restaurantwere a community. We pride ourselves on creating a welcoming environment for both our guests and our team. If youre passionate about hospitality and ready to lead with heart, this is the place for you.
Ready to Join the Team?If this sounds like the perfect fit for you, wed love to hear from you! Apply today and bring your leadership, hospitality, and love for great food to Parkers Maple Barn. Lets create unforgettable dining experiences together!
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