Receptionist

Sears Imported Autos is a family owned 60-year Mercedes-Benz dealership dedicated to providing exceptional maintenance and repair services to our valued customers. We take pride in our skilled team of professionals, state-of-the-art equipment, and commitment to delivering top-notch service. We are currently seeking a full time Receptionist to join our dynamic team and contribute to our continued success.

POSITION SUMMARY: The Receptionist receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

Essential Job Functions:

Greets showroom customers and determines the nature of their visit.

Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.

Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.

Communicates with callers and visitors in a professional, friendly, and efficient manner.

Communicates messages to the appropriate parties in a timely manner.

Address and stamp outgoing mail, give to postal service when they arrive.

Ensures that coffee/tea is full, fills refrigerator with pop and water as necessary. Puts out snacks each morning and as needed.

Sends FedEx as necessary, using online service.

Reviews office supply inventory. Orders office supplies and business cards. Puts away orders when they arrive.

Inventory the license plates and call the customers to inform them when their license plates arrive.

Prepare new car sales folder for General Sales Manager.

Assists with clerical duties as requested.

Maintains a professional appearance

Other Duties as assigned

High school diploma or GED

Minimum 1 year of experience in customer service or receptionist