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Posted August 15, 2026

Medical front desk receptionist

Five Star Physical Therapy Inc
Covina, CA, US Full Time
19USD - 22USD per hour

Job Description

Job Description
Benefits:
  • Paid time off

Front Desk Receptionist – Full-Time / Part-Time

Position Summary
We are seeking a dependable and organized full-time Front Desk Receptionist to support daily office operations and provide professional customer service. The position involves greeting and assisting patients/visitors, answering phones, scheduling appointments, maintaining records, and handling medical charts and filing.

Key Responsibilities

  • Greet patients and visitors in a friendly and professional manner.
  • Answer and direct incoming phone calls and messages.
  • Schedule, confirm, and coordinate appointments.
  • Check patients in and out and assist with front-desk paperwork.
  • Pull and prepare patient charts for scheduled appointments.
  • File charts and medical records accurately and in a timely manner.
  • Maintain organized filing systems and locate records when requested.
  • Verify and update patient demographic and insurance information.
  • Scan, copy, and organize documents as needed.
  • Maintain patient confidentiality and follow office policies and procedures.
  • Communicate effectively with patients, providers, and office staff.
  • Perform other administrative duties as assigned.
Qualifications

  • Previous front-desk, receptionist, medical office, or administrative experience preferred.
  • Strong organizational and filing skills.
  • Excellent communication and customer-service skills.
  • Ability to multitask and work efficiently in a busy office environment.
  • Comfortable handling confidential patient information.
  • Basic computer skills and ability to learn office systems.
  • Reliable, punctual, and professional.


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