Admin Assistant

EIG Insurance Center is a premier, fast-growing independent insurance agency in Wichita, KS. With a large team of licensed agents, we represent many top-rated insurance companies to protect what matters most to our clients. We are seeking an ultra-organized, tech-minded individual to take over our critical backend operations, optimize our workflows, and help support our team.

This role balances heavy data/system management with light, non-licensed client interaction.

Data Back-End System Management:

• EZLynx Management: Manually add, update, and close claims within our system.
• Policy Audits: Pull daily reports to manually update, renew, cancel, or reinstate policies.
• Underwriting Tasks: Monitor underwriting notices, pull reports, and generate task lists.

Client-Facing Duties (Non-Licensed):

• Billing Follow-ups: Pull non-pay reports and make outbound phone calls to remind clients and mortgage companies of missed payments.
• Front Desk Support: Help answer incoming phone calls, emails, and welcome walk-in visitors.
• New Business Support: Review newly written business for accuracy and completion
• Other admin duties as assigned

• Tech-Savvy System Native: You must feel completely comfortable learning and switching between multiple online systems, databases, and carrier websites simultaneously.
• Spreadsheet Proficient: Strong proficiency in Excel or Google Sheets is required. You must know how to organize, filter, sort, and de-duplicate large amounts of data.
• Speed Accuracy: You possess a fast typing speed and a high-tempo work pace without sacrificing accuracy.
• Attention to Detail: You catch the small mistakes that others miss. Data integrity is your priority.
• Bilingual (Plus but Not Required): Ability to speak both English and Spanish is a great bonus!