Posted August 15, 2026
Product Service Associate
The Reserves Network Inc
New Haven, CT, US
Full Time
Job Description
Job Description
Customer Care Associate | $18.50 per hour | Mon–Fri | In Office | Temp to Hire
What Matters Most
· Working with a small, family-oriented company that is continuing to grow
· Schedule: Monday–Friday, 830am-5pm w/ overtime offered during peak season
· Temp to hire opportunity offering great benefits, PTO and growth opportunities
· Excellent Customer Service role working in a fun, fast paced industry
· Working with a small, family-oriented company that is continuing to grow
· Schedule: Monday–Friday, 830am-5pm w/ overtime offered during peak season
· Temp to hire opportunity offering great benefits, PTO and growth opportunities
· Excellent Customer Service role working in a fun, fast paced industry
Job Description
We are partnering with a lawn care and equipment company in New Haven CT that is seeking a customer focused, detail-oriented Customer Care Associate to join their growing team! This established company has been in business for over 30 years and prides themselves on top-tier customer service as well as offering a excellent team-oriented environment for their employees.
We are partnering with a lawn care and equipment company in New Haven CT that is seeking a customer focused, detail-oriented Customer Care Associate to join their growing team! This established company has been in business for over 30 years and prides themselves on top-tier customer service as well as offering a excellent team-oriented environment for their employees.
Responsibilities
• Manage a inbox of customer requests, concerns and technical issues
• Organize files and documentation, input photos into the system to establish needs for the customer
• Communicate via phone or email with customers on a consistent basis
• Utilize company-based URL system to navigate various topics to find the best solution for the customer
• Work with Microsoft Office and AI tools on a consistent basis
• Manage a inbox of customer requests, concerns and technical issues
• Organize files and documentation, input photos into the system to establish needs for the customer
• Communicate via phone or email with customers on a consistent basis
• Utilize company-based URL system to navigate various topics to find the best solution for the customer
• Work with Microsoft Office and AI tools on a consistent basis
Qualifications and Requirements
• Ability to navigate different software systems along with Microsoft Office
• Strong written and verbal communication skills
• Ability to multi-task while staying organized
• At least 1 year of relevant experience in customer service or customer care
• Ability to navigate different software systems along with Microsoft Office
• Strong written and verbal communication skills
• Ability to multi-task while staying organized
• At least 1 year of relevant experience in customer service or customer care
Physical Requirements
• Prolonged periods sitting and working on a computer
• Ability to lift up to 10 pounds occasionally
• Prolonged periods sitting and working on a computer
• Ability to lift up to 10 pounds occasionally
Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
