Pre-Litigation Paralegal Manager

Key Responsibilities

• The Pre-Litigation Paralegal Manager plays a key role in strengthening the consistency, quality, and effectiveness of the Pre-Litigation Paralegal team. This position focuses on training, coaching, auditing, and reinforcing best practices while partnering closely with the Director of Operations and supervising attorneys.

• This role is ideal for someone who is organized, process‑driven, confident in coaching peers, and deeply knowledgeable about plaintiff pre-litigation workflows.

• This position offers a hybrid work arrangement after the initial training period while remaining primarily based in our Clayton, MO office.

• Train and onboard new Pre-Litigation Paralegals using structured 30/60/90‑day plans, SOPs, and firm workflows.

• Conduct weekly spot‑check audits and monthly structured audits to ensure file quality, client communication standards, deadline tracking, and Litify documentation accuracy.

• Identify risks early and provide clear, actionable feedback to paralegals.

• Support workflow consistency, process adherence, and Litify best practices across the department.

• Assist with workload balancing, coverage planning, and team support during high‑volume periods.

• Serve as a resource for Litify troubleshooting, workflow improvements, and process updates.

• Step in to manage caseloads when a paralegal departs to ensure continuity and file progression.

• Provide insights and trends to leadership regarding file health, training progress, and system adoption.

Qualifications

• Associate's Degree or Paralegal Certificate required; Bachelor's degree preferred.

• Minimum of 3 years of experience in plaintiff personal injury litigation.

• Three or more years of plaintiff personal injury pre-litigation experience.

• Strong understanding of pre-litigation case progression and pre-lit paralegal responsibilities.

• Experience training, coaching, or supporting legal staff.

• Excellent verbal and written communication skills.

• Ability to identify problems independently, communicate them appropriately, and drive resolution.

• Ability to work collaboratively with attorneys and legal professionals.

• Strong organizational skills with the ability to maintain clean, consistent electronic files.

• Proficiency in Microsoft Word, Outlook, and Excel required.

• Experience with Litify preferred.

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Flexible schedule

• Free parking

• Health insurance

• Life insurance

• Opportunities for advancement

• Paid time off

• Parental leave

• Professional development assistance

• Referral program

• Vision insurance

• Work from home