Fraud Specialist

We are looking for a Fraud Specialist to support fraud prevention and financial crime response efforts for a long-term contract assignment based in Rochester, New York. This position focuses on reviewing suspicious activity, researching risk exposure, and helping protect clients and the organization from financial loss. The role also works closely with internal teams, external partners, and financial institutions to investigate incidents, support resolution, and strengthen fraud controls.

*HOURS: Monday - Friday either 10am-7pm or 11am-8pm*

Responsibilities:

• Examine elevated-risk accounts and transaction activity to identify patterns of fraud, confirm legitimacy, and help stop questionable activity before losses occur.

• Investigate reported fraud events, including check-related incidents such as counterfeit items and altered or unauthorized endorsements, and document findings thoroughly.

• Partner with internal teams and client-facing contacts to provide direction on fraud response steps, case handling protocols, and appropriate follow-up actions.

• Support incidents involving compromised personal information by coordinating reviews, applying policy requirements, and helping deliver compliant resolutions.

• Assess applicants or newly onboarded clients who do not pass authentication checks by using research tools to validate identity, financial standing, and overall risk level.

• Record case details in centralized tracking systems to support reporting, trend analysis, information sharing, and future investigative activity.

• Work with banking partners and other relevant parties to assist with account restriction efforts, recovery actions, and mitigation of fraudulent fund movement.

• Contribute to periodic reporting by maintaining accurate case data and summarizing trends, recurring issues, and operational risk indicators.

• Associate degree in Criminal Justice, Finance, Business, Economic Crime Investigation, or a related field.
• At least 1 year of experience in fraud investigations, banking, compliance, finance, or a similar risk-focused environment.
• Knowledge of fraud prevention practices, financial crime controls, and regulatory or policy-driven procedures.
• Ability to research cases, evaluate risk, and make sound decisions using available evidence and internal guidelines.
• Experience documenting investigations and maintaining accurate records for reporting and audit purposes.
• Strong written and verbal communication skills for working with clients, financial institutions, and internal business partners.
• Familiarity with check processing issues, onboarding risk review, and account or transaction monitoring concepts.
• Proficiency in handling sensitive information with discretion and in accordance with legal and compliance requirements.