Accounts Receivable Clerk
Job Description
JobsRUs.com is seeking to hire an Accounts Receivable Clerk for our client in Albuquerque!
Benefits Available!
Weekly Pay!
$18.00/Hour
7:30AM – 4:30PM, Monday – Thursday w/ 1 hour lunch
Friday 7:30AM – 4PM w/ 30 min lunch
Our client is seeking a Receptionist / Accounts Receivable Clerk to provide front-desk reception and customer service support while assisting with basic accounts receivable functions. The ideal candidate will have strong customer service skills, attention to detail, and experience working with customer payments. Previous accounts receivable experience is preferred, but candidates with 1–3 years of relevant experience who are willing to learn and take initiative are encouraged to apply.
Most corporate accounts receivable functions are handled by the corporate office, so this position will focus primarily on customer-facing responsibilities, payment processing, account maintenance, and basic AR duties.
Responsibilities
Answer incoming phone calls and greet visitors in a professional and courteous manner.
Provide excellent customer service and respond to customer questions and requests in a timely manner.
Process customer payments, including checks, cash, EFT, online bill pay, and other payment methods.
Enter customer payments accurately into Sapphire and use SAP as needed.
Review customer account history and research discrepancies, credits, and payment issues.
Maintain accurate and up-to-date customer account information, notes, payment status, and contact information.
Make courtesy calls and follow up with customers regarding past-due payments as needed.
Work with sales staff and other departments to resolve account disputes and collect outstanding payments.
Assist with account reconciliation and ensure customer records accurately reflect current account status.
Distribute monthly customer statements.
Follow established accounting controls, collection procedures, and standard operating procedures.
Escalate special cases, disputes, and other issues to the supervisor or manager as appropriate.
Maintain accurate records while handling a high volume of customer accounts, orders, calls, and requests.
Perform filing, basic email communication, and other administrative duties as assigned.
Work closely with the Credit/AR team, sales staff, and other departments to maintain accurate customer information and provide a high level of service.
Perform other duties as assigned by the supervisor or manager.
Qualifications
Previous customer service and customer payment experience required.
Previous accounts receivable experience preferred.
Experience with Sapphire is a plus.
SAP experience is a plus.
1–3 years of relevant experience preferred; candidates with less experience who demonstrate initiative and willingness to learn may be considered.
Strong attention to detail and accuracy.
Excellent communication and customer service skills.
Ability to handle a high volume of calls, transactions, and customer accounts while maintaining accuracy.
Strong problem-solving skills and a positive, professional demeanor.
Ability to work independently and manage priorities with minimal supervision.
Ability to work effectively under time pressure while maintaining accurate customer records.
Strong organizational and record-keeping skills.
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