Posted August 15, 2026
Epicor Prophet 21 Administrator
Robert Half
New Orleans, LA, US
Full Time
Job Description
Job Description
We are looking for an Epicor Prophet 21 Administrator to support and enhance a complex on-premises ERP environment for a growing organization in Louisiana. This contract-to-permanent position is ideal for someone who can balance day-to-day system administration with thoughtful collaboration across business and technical teams. The role offers the opportunity to work with a heavily customized Prophet 21 platform that supports a large user population and multiple connected business applications.
Responsibilities:
• Administer and maintain the Epicor Prophet 21 environment to ensure reliable performance, stability, and user support across daily operations.
• Configure system settings, business rules, and application features to align the platform with operational needs and evolving business processes.
• Troubleshoot functional and technical issues within Prophet 21, working efficiently to resolve disruptions and improve the user experience.
• Support integrations between Prophet 21 and connected platforms such as B2B tools, eCommerce systems, freight solutions, and other business applications.
• Partner with stakeholders to gather, document, and translate business needs into practical system enhancements and configuration updates.
• Assist with client-side scripting, API-related work, and system customization efforts that extend the capabilities of the ERP platform.
• Coordinate with internal teams and external resources to prioritize improvements, manage changes, and maintain system integrity.
• Provide ongoing support for a user base of several hundred employees by addressing questions, resolving issues, and promoting effective system usage.• Hands-on experience administering Epicor Prophet 21 or a closely related Epicor ERP platform.
• Working knowledge of configuration management within ERP systems, including customization and support of complex business rules.
• Experience with API development or integration support involving third-party business applications.
• Ability to create and interpret business requirement documents and convert needs into system solutions.
• Familiarity with client-side scripting for ERP customization or application support.
• Understanding of CRM or connected platform environments, including exposure to Salesforce development or integration work.
• Strong problem-solving skills and the ability to communicate effectively with both technical teams and business users.
Responsibilities:
• Administer and maintain the Epicor Prophet 21 environment to ensure reliable performance, stability, and user support across daily operations.
• Configure system settings, business rules, and application features to align the platform with operational needs and evolving business processes.
• Troubleshoot functional and technical issues within Prophet 21, working efficiently to resolve disruptions and improve the user experience.
• Support integrations between Prophet 21 and connected platforms such as B2B tools, eCommerce systems, freight solutions, and other business applications.
• Partner with stakeholders to gather, document, and translate business needs into practical system enhancements and configuration updates.
• Assist with client-side scripting, API-related work, and system customization efforts that extend the capabilities of the ERP platform.
• Coordinate with internal teams and external resources to prioritize improvements, manage changes, and maintain system integrity.
• Provide ongoing support for a user base of several hundred employees by addressing questions, resolving issues, and promoting effective system usage.• Hands-on experience administering Epicor Prophet 21 or a closely related Epicor ERP platform.
• Working knowledge of configuration management within ERP systems, including customization and support of complex business rules.
• Experience with API development or integration support involving third-party business applications.
• Ability to create and interpret business requirement documents and convert needs into system solutions.
• Familiarity with client-side scripting for ERP customization or application support.
• Understanding of CRM or connected platform environments, including exposure to Salesforce development or integration work.
• Strong problem-solving skills and the ability to communicate effectively with both technical teams and business users.
