General Manager

We are seeking a highly motivated and hands-on Grounds Maintenance Grounds Maintenance General Manager

• Oversee all field operations, including maintenance, irrigation, fertilization, pruning, and snow and ice management services.

• Ensure consistent, high-quality service standards are met across all commercial and residential accounts.

• Optimize route planning, crew sizes, equipment utilization, and service schedules for maximum efficiency.

• Minimize rework, callbacks, and service gaps while seamlessly managing seasonal operational transitions.

• Lead, mentor, and hold accountable all crew leaders, field supervisors, department managers, and office staff.

• Recruit, hire, train, and retain a high-performing team of managers and key field staff.

• Implement clear performance expectations, key performance indicators (KPIs), and firm accountability structures.

• Manage the operating budget, job profitability, and comprehensive top-and-bottom-line P&L objectives.

• Control and monitor labor, overtime, fuel, and equipment costs effectively.

• Review pricing structures, manage contract scope creep, and proactively prevent margin erosion.

• Partner with ownership on financial forecasting, growth planning, and future operational scalability.

• Serve as the primary escalation point for key clients and maintain strong relationships with property managers.

• Oversee subcontractors, manage major vendor relationships, and ensure all contracts are executed accurately to scope.

• Deliver timely, accurate, and fully costed project estimates.

• Improve standard operating procedures (SOPs), checklists, and operational workflows.

• Leverage industry software for routing, costing, time tracking, estimating, and customer relationship management (CRM).

• 8+ years of professional experience in commercial landscaping, grounds maintenance, or field-service operations.

• Proven track record of successfully managing multiple field crews and supervisors simultaneously.

• Strong financial acumen with a deep understanding of labor management and profit margins.

• Previous leadership experience acting as a General Manager or Operations Director is highly preferred.

• Experience servicing institutional or commercial clients (e.g., campuses, government facilities, Class A commercial properties).

• Demonstrated high accountability, strong leadership skills, and a low-ego approach to management.

• Prior experience stepping into and managing operations within a founder-led business is a significant plus.

• 401(k) retirement plan with company match

• Health insurance

• Paid time off (PTO)

• Relocation assistance

• Work Location Type: In person

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.