Member Service Coordinator
We are seeking a reliable, detail-oriented candidate to support our client, a non-profit organization in Manhattan. This role requires strong customer service/communication skills, professionalism, and the ability to handle confidential information with discretion.
This is an 8-week project with potential to be extended.
Responsibilities:
• Answer phones and assist with basic customer service inquiries
• Process forms and update system data accurately
• Support general administrative tasks
• Follow security protocols and maintain confidentiality
• Assist team as needed and contribute to daily operations
Qualifications:
• Strong verbal communication and customer service skills
• Reliable with consistent attendance
• Highly organized with strong attention to detail
• Ability to learn quickly and follow procedures
• Professional, proactive, and team-oriented
