Inventory Control Specialist

Key Responsibilities

• Perform daily, weekly, and monthly cycle counts according to company procedures.
• Investigate and resolve inventory discrepancies, shortages, overages, and damaged inventory.
• Maintain accurate inventory records within the Warehouse Management System (WMS).
• Monitor inventory transactions, including receiving, put-away, replenishment, picking, shipping, and adjustments.
• Analyze inventory data to identify trends and recommend corrective actions.
• Ensure compliance with customer-specific inventory requirements and service level agreements (SLAs).
• Coordinate physical inventory counts and support annual inventory audits.
• Review inventory reports and communicate issues to management promptly.
• Work closely with warehouse supervisors to improve inventory accuracy and operational efficiency.
• Assist in identifying process improvements that reduce inventory errors and increase productivity.
• Prepare inventory reports for customers and management.
• Ensure compliance with company safety policies and quality standards.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• 2+ years of inventory control experience, preferably in a 3PL or warehouse environment.
• Experience using Warehouse Management Systems (WMS), ERP systems, and Microsoft Excel.
• Strong analytical and problem-solving skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and in a team environment.
• Strong verbal and written communication skills.
• Basic mathematical and data analysis skills.

Preferred Skills

• Experience with cycle counting and root cause analysis.
• Knowledge of inventory management principles and warehouse operations.
• Advanced Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and basic reporting.
• Experience with RF scanners and barcode systems.
• Continuous improvement mindset with Lean or Six Sigma knowledge preferred.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift boxes that weigh up to 50 pounds occasionally.
• Ability to work in varying warehouse temperatures.
• Frequent bending, reaching, and climbing stairs as needed.

Key Performance Indicators (KPIs)

• Inventory Accuracy: 99.5% or higher
• Cycle Count Completion Rate: 100%
• Inventory Adjustment Accuracy
• Discrepancy Resolution Time
• Customer Inventory Accuracy
• Audit Compliance
• On-Time Report Completion

Work Environment

• Fast-paced warehouse and distribution center.
• May require occasional overtime, weekends, or flexible scheduling based on customer demand.
• Frequent interaction with warehouse associates, supervisors, customer service teams, and customers.

Success Factors

The successful Inventory Control Specialist demonstrates strong attention to detail, accountability, analytical thinking, and the ability to collaborate across departments to ensure accurate inventory and exceptional customer service in a dynamic 3PL operation.

Headquarters is located in Lake Forest, CA Segue Corporation, has been custom tailoring comprehensive, end-to-end supply chain solutions for over 35 years. Segue’s relentless drive has remained consistently focused on developing best-in-class reverse logistics, distribution, and channel management services & solutions for the consumer and computer industry. Segue has partnered with many of the top tiered consumer brands offering alternative and incremental customers stable & consistent availability in both NEW & Recertified Computer and Consumer Electronics. As part of our foundational mission, we strive to reduce environmental impact by re-utilizing and safely recycling all inventory that flows through our facility.