Warranty Engineer- Automotive Manufacturing

SUMMARY

This position will review and conduct root cause analysis of OEM warranty returned parts and analyze data to identify trends. This position also identifies corrective actions and works with various internal departments to document and track progress for issue solution.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Analyze all OEM warranty returned parts using problem solving methodologies
• Processes disposition of returns in customer systems
• Conducts and monitors testing of defective parts
• Analyzes data to identify trends
• Documents emerging issues and proposes corrective and preventative actions
• Monitors progress of all open warranty corrective actions
• Creates tracking and trending metrics for warranty returns
• Maintains process flow and other documentation as required by customer and internal standards
• Provides support in development of customer service bulletins
• May include dealership or customer plant visits and dealership call log maintenance
• May travel 5-10% to customer sites for parts evaluation

TS 16949 and ISO 14001 RESPONSIBILITIES The responsibilities listed in TS16949 Quality Manual and ISO 14001 Environmental Manual pertaining to this position are mandatory.

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree with a major in engineering.

North Ga Staffing wants to help change our employees lives and provide them with a long lasting career.