Electronic Monitoring Case Agent

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Profit sharing

Are you looking for a career that sits at the intersection of public safety and rehabilitation? We are seeking a detail-oriented, high-integrity individual to join our team as an Electronic Monitoring Case Agent.

In this role, you aren’t just watching a screen—you are the frontline link between technology and community supervision, ensuring compliance while supporting the successful reintegration of program participants.

The Core Mission

• Monitor & Manage: Track real-time GPS location and alcohol monitoring data to ensure participants adhere to court-ordered boundaries and curfews.
  
  
• Rapid Response: Investigate alerts, equipment tampering, or zone violations immediately and follow established notification protocols.
  
  
• Tech Integration: Install, calibrate, and troubleshoot wearable electronic monitoring hardware (ankle bracelets) and breathalyzer units.
  
  
• Documentation: Maintain meticulous logs to assist in testimony in court or at violation hearings when necessary.
  
  

What You Bring to the Table

• Cool Under Pressure: The ability to handle high-stakes situations with a calm, professional demeanor.
  
  
• Tech Savvy: Comfort navigating complex software interfaces and handling hardware.
  
  
• Strong Ethics: An unwavering commitment to confidentiality and objective reporting.
  
  
• Flexibility: Public safety never sleeps; candidates should be open to shift work, including nights or weekends.
  
  

Why Join Us?


We offer competitive pay, comprehensive benefits, and the chance to work in a fast-paced environment where your vigilance directly contributes to a safer community.

Ready to make an impact? Submit your resume and a brief cover letter outlining your experience and qualifications.