Lab Technician

Title: Lab Technician/ Complaint Investigations Tech

Location: Alameda, CA- 94502

Duration: 6 Months with possible extension

Shift: 1:30 PM to 10:00 PM

Description:

Entry Level Lab Technician in the Complaint Investigations Lab

The Technician will be responsible for:

Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.

The Technician will document complaint investigations in the Complaint Handling System.

The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.

Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.

• Must Have ~ proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English. Experience in Medical Device / Biotech Industry with a Technical Background is preferred.

• Knowledge of Electronic Troubleshooting is preferred.

• Ability to work in a team setting is a plus.

• Ability to follow written work instructions of SOP’s is required.

• Good documentation skills are a must.

• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.

• Ability to focus while performing repetitive and routine investigations is a must.

• Great fit for workers with Inspection and Quality experience.

• Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.

• Recent college graduates with a Bachelor’s degree are an ideal fit for this entry level position

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.